OUR POLICIES & FAQ
PLEASE NOTE: All new service appointments are reserved with a (non-refundable) $100 reservation deposit.
A 48-HOUR COURTESY NOTICE IS REQUESTED WHEN RESCHEDULING OR CANCELING ANY APPOINTMENT in our clinic.
Our 48-hour booking window includes weekends and holidays for any upcoming appointments. The 48-hour cancellation period is calculated from the time you cancel the appointment until the time of your originally scheduled appointment, and is automated in our booking software. If you need to cancel or reschedule, you will receive an automated confirmation of the change for your records.
What happens to your reservation deposit if you cancel or reschedule? As a courtesy for our clients, we apply the reservation deposit to your account as a service credit until you rebook. If you are unable to use your service credit, you may assign your reservation credit to a friend or family member that books a NEW service with our clinic. The service credit must be used by you or someone you designate within one year of the credit being applied to your account.
If you fail to cancel or reschedule your appointment within our 48-hour window, your deposit will still be held as a service credit on your account, and may be used for a future appointment for up to one year; however, due to our weekend only availability, at management’s discretion, appointments that are not cancelled with a 48-hour courtesy notice, may be subject to an additional late cancel fee of $100 (per service) if we cannot rebook your scheduled appointment time. This fee will be added to your final service total and will be collected on the day of your procedure.
To reschedule or cancel any appointment, you will need to call our Office @ (770) 870-1844. All incoming calls are recorded and time-date stamped 24 /7 including holidays & weekends for your scheduling convenience.’
- Our system does not process texts made to our business line.
- Please do not text the Technician on their personal cell if you need to reschedule or cancel any upcoming appointment. Your message could be missed, and your contact attempt will not be documented in our booking system.
NOTE: Same-day Cancels or No-Shows
Our automated system will automatically charge the full amount of your outstanding service fee to the credit card on file to cover the room fees and the technician’s lost time.
If you would like to re-book, at management’s discretion, you may incur an additional reservation fee or you may be required to prepay the service.
Perfection Sessions
All clients will have the option to schedule an elective follow-up appointment within 90-days of their initial service to make any minor refinements desired. Artistry must heal for six weeks before a perfection session can be scheduled.
Our Fee for a Perfection Session for Eyebrows & Lips Only – $125 per service.
* Follow-up sessions for any other services are quoted at time of service.
METHODS OF PAYMENT ACCEPTED:
AMEX, Visa, Mastercard, Discover, Debit/Check Cards and in state personal checks with a driver’s license. We also accept Cash, Venmo and Zelle.
Book Now, Pay Later with Affirm
- Multi-pay extended payment plans available
- No hard credit checks.
- As low as 0% interest on many transactions.
FREQUENTLY ASKED QUESTIONS
Micropigmentation uses cosmetic tattoo pigments, not ink, and is considered semi-permanent. Unlike tattoos, it fades over time.
A semi-permanent procedure for restoring or enhancing eyebrow shape, color, and density using micro needles to deposit pigment.
Microblading uses a hand tool to cut pigment into the skin, while Nano Brow technology uses a digital device with a single nano needle for finer, less invasive strokes.
Yes… Hair simulation artistry can be used to enhance the shape, and density in natural hair – and it can be used to revitalize and update older brow artistry.
Initial appointments are 90 minutes to 2-hours, which includes a consultation, shape preview and procedure. Post care is reviewed after the service.
Price range is based on the amount of fill or desired artistry. Nano Brows $599 to $699 (range) Ombre Brow $625 to $650 (range) Combo Brow $625 to $650 (range).
All corrective brow candidates must submit photos or schedule a mini-consult to assess eligibility before booking an appointment. Pricing will be determined based on the correction needed for color or shape from previous work. "We do not offer chemical permanent makeup removal services”.
Yes, it’s safe and precise. The single use nano needles are designed for hair simulation or delicate cosmetic tattoo work. The artistry is delivered by a calibrated digital device to limit impact on the skin.
YES… you may bring one adult guest , but please let your technician know in advance that a guest will be joining you. Children cannot accompany you during any procedures”.
Recommended: Avoid caffeine, alcohol, aspirin, and certain blood thinning products 24-hours prior and the day of your service. Also, avoid Botox in the brow area for 7 days before. Okay to have Botox injections the day after. We also recommend discontinuing certain products like Vitamin A or retinol in the brow area two weeks before.
Brows may appear slightly more vivid for a day or two immediately after your session, but color will lighten and settle quickly over 3-5 days.
Anesthetic gel will be applied for comfort, before, during and after the procedures to numb.
There’s no downtime with the basic Nano brow artistry. The full healing process occurs over two weeks but is minimally noticeable. A cosmetic tattoo is considered fully settled in the skin after 6 weeks.
Brow micropigmentation lasts on average 18 to 24 months, with Boosters (color touch-ups) recommended every 18 to 24 mos to maintain artistry vitality.
An elective follow-up appointment to refine and reinforce the shape and pigment after your initial session. A perfection session must be completed within 90-days of your previous appointment.
A cosmetic tattoo procedure designed to enhance the lip color and shape with pigment, improving natural tones and definition.
Lip tattoos typically last between 2 to 3 years before requiring a color boost (called a BOOSTER) to refresh the color and lip line.
YES. For clients seeking to just refine their shape without commitment to full color, we use nude toned lip colors to outline to mouth and improve definition.
General price range is based on the amount of work or artistry requested: Lip Blushing $599 to $650 (range) Duo-Tone Shading $650 to $675 (range) Ultra-Riche Shading $675 + (range).
PARAMEDICAL: All medical lip tattooing services to camouflage or correct lip irregularities resulting from surgery, medical conditions, accidents or cleft palette, must submit photos and/or schedule a mini-consult before booking an appointment. Service pricing will be quoted based on the scope or the nature of the correction needed. NOTE: We cannot tattoo on active vitiligo if it is present in the lips or on the body”.
If you’ve had cold sores or fever blisters, consult your doctor for preventive medication like Valtrex prior to treatment. You will take 5 days before and use for 5 days after. Exfoliate the lips with a gentle facial or lip scrub and moisturize the skin during the week prior to any lip procedure for optimal results. Avoid Chapstick.
Allow 90-minutes to 2 hours for the initial service.
We use a strong combination of specialty topicals to thoroughly numb the lips before, during and after the procedure. We recommend taking an over-the-counter anti-inflammatory like Tylenol to manage any post service discomfort.
There is no downtime for most individuals with nano technology. Individuals with fuller lips or those with lip filler, may experience some minor puffiness (a bee sting pout) on the first day, but healing is quick, typically within a couple of days. Follow our recommended post-care instructions for best results. Initial lip color begins to lighten within 3 to 5 days of the procedure, and will settle at 50% of the initial color when fully healed at 6 weeks.
